Facilities Services

Reach Out



Fax: 765-677-2315

4853 S. Western Ave.

Mon-Fri 7:00 a.m. - 5:00 p.m.

Stewarding the IWU Marion Campus

Facilities Services is a customer-focused organization responsible for the overall stewardship and care of the buildings, grounds and infrastructure on the Marion, Indiana, campus. We provide comprehensive and expert service in maintenance, landscaping, housekeeping, transportation and utilities. Whether you are a student, employee, alumnus, meeting guest or visitor, you are assured of facilities that are hallmarks of excellence because of our planned maintenance and renewal programs.

We currently maintain 2.2 million square feet of building space and 350 acres of campus and athletic grounds with a talented team of 80+ skilled technicians and trades workers, plus dozens of student workers. We offer many opportunities for flexible and rewarding student employment year round.

Facilities Services Administration

Facilities Services Administration is responsible for overall leadership of the division, and serves the central communication and business functions. We provide reliable, real-time response to facilities service requests from staff, faculty and students through our easy-to-use SchoolDude© maintenance management system. 

Don Rowley
Assistant Vice Prinicpal of Facilities Services
Jessica Small
Manager of Business Services

Maintenance Services

Maintenance Services provides preventive and corrective maintenance services for the Marion campus in all trade areas. Specific areas of responsibility include:

  • Roofs and building exteriors
  • Door, window and hardware repairs
  • Building interiors - walls, flooring, ceilings, painting
  • Mechanical, electrical, lighting and plumbing systems
  • Elevators and conveyors
  • Fire alarms and life safety systems
  • Utility and energy systems
  • Specialty systems - kitchen equipment, cabinet work, signage, laundry, etc.

This department also provides a number of special services in support of the University community:

  • Special event and conference setups
  • Furniture moving and assembly
  • Commencement and Homecoming coordination
  • Sign and banner fabrication

Grounds and Landscaping

The Grounds and Landscaping department provides for the maintenance and care of the Marion campus grounds and athletic facilities. Our team of groundskeepers, certified chemical applicators, turf specialists and landscapers provides year-round service to maintain and beautify our campus. Services include:

  • Lawn and turf care (125 acres of turf)
  • Planting bed care (more than 3.5 acres of beds)
  • Athletic field care (more than 10 varsity, practice and intramural fields)
  • Greenhouse management (two greenhouses with more than 11,000 annual plantings)
  • Irrigation and certified chemical application
  • Tree and shrub planting and care (more than 200 trees planted each year)
  • Maintenance of streets (more than 4 miles), parking (more than 3,000 spaces), sidewalks (more than 10 miles) and plazas
  • Snow and ice removal
  • Special event and Homecoming support
  • Landscape design and construction for new facilities
  • Solid waste and recycling

Housekeeping Services

The Housekeeping department employs 30+ committed staff on three shifts to provide the highest standard of care for the campus community, utilizing an effective team-cleaning method and green cleaning products. Specific services include:

  • Total building cleaning services
  • Periodic scrubbing of floors and extraction of carpet
  • Pest control services
  • Building waste removal and handling of recycled materials
  • Window cleaning
  • Summer residence hall room cleaning
  • Special event and conference support

Transportation Services

IWU operates a large fleet of service and departmental vehicles, as well as a motor pool offering transportation for faculty, staff and approved student activities for a daily or monthly charge. All persons operating university vehicles are subject to IWU's Transportation Policy.

This department provides the following services:

  • Fleet and motor pool maintenance and repairs
  • Fuel management
  • Motor pool administration
  • Chartered bus services
  • Driver qualification and BMV/DMV driver checks
  • Vehicle purchasing and acquisition
  • Vehicle tagging and registration

Other Facilities Services

  • Central Building Document Management: Facilities Services archives and maintains paper and digital documents related to the construction, operation and maintenance of University assets. Documents include construction drawings, floor plans, maps, O&M manuals, finish schedules, material samples and technical data.
  • Accessibility: IWU strives to create a campus that is accessible to persons with disabilities, including its programs, services, goods and facilities. For information concerning policies and procedures for students with disabilities, please contact the Center for Student Success at 765-677-2257.
  • Environmental Health and Safety: IWU is committed to the safety and health of its students, faculty, staff and visitors. Facilities Services is partnering with the College of Arts and Sciences to ensure compliance with all applicable regulations, rules and ordinances regarding environmental health and safety. Concerns or questions should be directed to Don Rowley at 765-677-2313.