Facilities Services is a customer-focused organization responsible for the overall stewardship and care of the buildings, grounds and infrastructure on the Marion, Indiana, campus. We provide comprehensive and expert service in maintenance, landscaping, housekeeping, transportation and utilities. Whether you are a student, employee, alumnus, meeting guest or visitor, you are assured of facilities that are hallmarks of excellence because of our planned maintenance and renewal programs.
We currently maintain 2.2 million square feet of building space and 350 acres of campus and athletic grounds with a talented team of 80+ skilled technicians and trades workers, plus dozens of student workers. We offer many opportunities for flexible and rewarding student employment year round.
Work requests may be submitted online via the MyIWU website (password required).
Examples include: fire alarms, floods, clogged toilets, power failures, heating or cooling outages, and stuck or broken locks.
During business hours, call our Front Desk at x2313 (765-677-2313)
After hours or on weekends, call Campus Police at x4911 (765-677-4911)
Facilities Services Administration is responsible for overall leadership of the division, and serves the central communication and business functions. We provide reliable, real-time response to facilities service requests from staff, faculty and students through our easy-to-use SchoolDude© maintenance management system.
Maintenance Services provides preventive and corrective maintenance services for the Marion campus in all trade areas. Specific areas of responsibility include:
This department also provides a number of special services in support of the University community:
The Grounds and Landscaping department provides for the maintenance and care of the Marion campus grounds and athletic facilities. Our team of groundskeepers, certified chemical applicators, turf specialists and landscapers provides year-round service to maintain and beautify our campus. Services include:
The Housekeeping department employs 30+ committed staff on three shifts to provide the highest standard of care for the campus community, utilizing an effective team-cleaning method and green cleaning products. Specific services include:
IWU operates a large fleet of service and departmental vehicles, as well as a motor pool offering transportation for faculty, staff and approved student activities for a daily or monthly charge. All persons operating university vehicles are subject to IWU's Transportation Policy.
This department provides the following services:
